Frequently Asked Questions

What security features do you offer?

Each location is fully fenced with passcode entry gates as well as 24-hour digital video surveillance.

Do you offer storage supplies?

You're able to purchase boxes, tape, and other storage supplies at each Dependable Storage location.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card, or you can stop by our locations. You can also set up autopay online!

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.